Frequently Asked Questions

Got a question? We've probably answered it.

Everything about The 21 Secrets — the series, how it works, ordering, delivery, refunds, and what's next. If your question isn't here, email us and we'll add it.

The SeriesWhat The 21 Secrets is, and how the format works

The 21 Secrets is a curated ebook series for modern readers who want substance over fluff. Each title takes a single life area — spirituality, wealth, health, relationships, parenting, general life — and distills the most powerful wisdom on that subject into 21 short, sourced, actionable secrets.

Same format, different subject, every release.

21 is the sweet spot — long enough to genuinely cover a subject, short enough to actually finish. It also gives you a clean three-week reading rhythm: one secret per day, finish in 21 days. That cadence matters more than people realise — most self-help books fail because readers never reach the second half.

Three core differences:

  • Density over length — every chapter is short (5 min) but loaded; no padding, no stretched anecdotes.
  • Sourced, not invented — every secret cites research, tradition, or proven practice.
  • One subject per title — we don't try to teach you "everything"; we go deep on one life area at a time.

One title is currently live: 21 Manifestation Secrets to Attract Money — The Sanatan Way (Spirituality category). Five more categories are in active development: Wealth, Health, Relationships, Parenting, and General Life.

Subscribe to drop alerts and we'll let you know the moment each new title goes live, with a launch-day discount.

Each new title takes us 4 to 8 weeks of research, writing, design, and editing. We won't ship a book that doesn't pass all three of our principles (sourced, short-but-not-shallow, beautifully delivered) — so timelines flex with quality, not the calendar.

Newsletter subscribers always get the news first.

Yes — please do. We read every email. Write to hello@the21secrets.com with the subject "Topic suggestion" and tell us what you'd love to see covered in 21 secrets. Many of our planned titles come directly from reader requests.

Ordering & PaymentHow to buy, what we accept, and what to expect at checkout

Three quick steps:

  • Open the ebook you want and click "Get the Ebook" or "Buy Now".
  • Enter your name and email and complete payment via your preferred method.
  • The order success page reveals your download immediately — and a backup email arrives within minutes.

The whole process usually takes under a minute.

We accept all major Indian and international payment methods:

  • UPI — GPay, PhonePe, Paytm, BHIM, any UPI app
  • Cards — Visa, Mastercard, RuPay, Amex (credit & debit)
  • Net Banking — all major Indian banks
  • Wallets — Paytm, PhonePe, Amazon Pay, and more

All payments are processed through PCI-compliant gateways. We never see or store your card or UPI PIN.

Yes. Our checkout uses SSL encryption end-to-end, and payments are processed through industry-standard PCI-DSS compliant gateways. Your card number, CVV, UPI PIN and bank credentials are never seen, stored, or processed by us — they go directly from your browser to the payment provider.

No. Just enter your name and email at checkout — that's it. Your purchase is linked to that email, and the download link is sent there. No password to remember, no account to manage.

Yes. Enter your code in the "Apply coupon" field on the checkout page. The discount applies instantly to your order total. Our current launch code is LAUNCH50 for 50% off the first ebook.

Newsletter subscribers get additional launch-day discounts on every new title — subscribe here.

Yes — at checkout, enter the recipient's email address instead of your own. The download link will be sent directly to them. If you'd like a personal note added to the delivery email, write to us within an hour of the order and we'll customise it.

Please note: the license is for the recipient's personal use — they can't redistribute the file further.

Delivery & DownloadsHow and when you receive your file

Instantly. The moment your payment is confirmed by the gateway (usually 5–10 seconds), the order success page reveals a download button. A backup email with the same link arrives within a few minutes.

Total time from payment to having the PDF open on your device: usually under 60 seconds.

First, check these places before worrying:

  • Your spam, junk, promotions, and updates folders
  • Search your inbox for "The 21 Secrets" or "hello@the21secrets.com"
  • Confirm the email entered at checkout was correct

Still nothing? Write to hello@the21secrets.com with your order ID — we'll re-send within hours.

Sometimes links fail because of network glitches or aggressive firewalls. Quick troubleshooting:

  • Try a different browser (Chrome, Safari, Firefox)
  • Try a different network (mobile data instead of office Wi-Fi)
  • Disable browser extensions that block downloads
  • On phone, tap and hold the link → "Download link"

If none of that works, email us — we'll send a fresh direct link or attach the file to a reply within hours.

Yes — your purchase comes with lifetime access. If you lose the file or change devices, just write to us with your order ID and we'll send a fresh download link, for as long as the title exists in our catalogue.

Yes. Because there's no shipping involved, delivery is identical anywhere in the world. Same speed, same process. Prices are shown in Indian Rupees (₹) — your bank handles the currency conversion. We don't add any international fees.

Not at the moment. Everything we sell is a digital PDF. You're welcome to print your purchased file at home or at a print shop for personal use — the layout is designed for both screen and print.

If we launch physical editions in the future, existing customers will be the first to know.

The EbookFormat, length, devices, and what's inside

Beautifully typeset PDF. It's the most universal digital book format — works on every device, every operating system, every reader app, and prints cleanly on A4 or Letter paper if you prefer paper.

We don't currently ship EPUB or MOBI formats, but the PDF is designed to read well even on small phone screens.

Yes — on all of them. PDF is universally supported:

  • iPhone / iPad — opens in Apple Books, Files, or Safari directly
  • Android phones / tablets — Google PDF Viewer, Drive, or any PDF reader app
  • Windows / Mac / Linux laptops — your browser or Adobe Acrobat
  • Kindle — email the PDF to your Kindle's @kindle.com address and it appears in your library

Around 100–130 pages per title, split across 21 chapters of roughly 800–1,500 words each. That's about 5 minutes of reading per chapter — finishable in 21 days at one chapter a day, or in a couple of long sittings if you prefer.

Yes. Every product page has a "Read sample" link that shows you the first chapter in full, plus the table of contents and design preview. We want you to know exactly what you're buying.

Our ebooks are written for an adult audience (18+) and are intended for general informational and educational use. Specific titles may carry their own context:

  • Health, wealth and parenting titles are not substitutes for professional advice — always consult a qualified doctor, financial advisor, or psychologist for serious matters.
  • Spirituality titles draw from specific traditions, which we always disclose openly on the product page.

Not yet. We're focused entirely on writing the best possible ebook versions first. Audiobook and video adaptations are on the long-term roadmap, but no firm dates yet. Subscribers will be the first to know when they arrive.

Refunds & IssuesWhen refunds apply, and how to raise problems

All sales are final. Because our products are digital and delivered instantly, the file is in your hands within seconds of payment — there's no way to "return" it once delivered.

That said, we issue full refunds in genuine cases of duplicate charges, wrong-title delivery, failed delivery, file corruption, or unauthorised payment. Full details in our Refund Policy.

Email hello@the21secrets.com with your order ID and a screenshot of both charges from your bank statement or payment app. We'll verify with the payment gateway and refund the duplicate within 2 business days. The refund typically appears in your account in 5–10 business days.

Once a file has been delivered, we can't simply swap it. However if you write to us within 24 hours of purchase and haven't downloaded the file yet, we'll do our best to help — either by cancelling the wrong order and issuing a credit toward the correct one, or by re-deliverng a different title for the same value.

Always email us first before raising a chargeback with your bank.

This is rare but happens occasionally if your browser closed before the success page loaded. Email hello@the21secrets.com with:

  • The email used at checkout
  • The amount charged, date and time
  • A screenshot of the payment confirmation from your bank or UPI app

We'll reconcile with the gateway and either deliver the ebook or refund within a few hours.

Honestly, no — and we want to be upfront about this. Our books are educational tools, not guarantees. Personal results from any self-development material depend on your starting point, consistency, and a hundred other factors we can't control.

If a specific chapter was unclear, factually wrong, or didn't make sense, please tell us — we genuinely want the feedback and may revise the book. But "didn't change my life" isn't grounds for a refund.

Account & AccessSharing, devices, future updates

Your purchase comes with a personal, non-transferable license for your own use. You can read it on as many of your own devices as you like, and print copies for your own use. But re-sharing, re-uploading, forwarding to friends, or uploading to cloud/torrent/file-sharing platforms is not permitted.

If you'd like to gift the book, please buy a copy with the recipient's email — it's a small purchase and supports more titles getting made.

As many of your own personal devices as you like — phone, tablet, laptop, Kindle, desktop, even a printed copy. There's no DRM or device limit. Just don't share the file with others.

Yes — always. Any future revisions, expanded chapters, error corrections, or new editions of a title you've purchased are sent to you free of charge. We'll email all existing customers when an update is published.

Email hello@the21secrets.com with the subject "Data deletion request" and the email address associated with your purchase. We'll delete your personal data within 30 days — subject only to legal retention requirements for tax and accounting records.

Note: deleting your data also removes our ability to re-deliver lost files in the future.

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